Live Support Hours
Monday - Friday: 9.00 - 16.00
Weekends & Holidays: 10.00 - 15.00
Within our Live Support Hours we strive to reply within 1-3 hours. Support requests outside these hours will be replied the next morning.
Furthermore, when you submit a support request outside our Live Support Hours, you'll receive an auto-reply including a hotline phone number for urgent matters.